Privacy policy
How we collect, use and protect your personal data, including the documents needed for road-legal number plate orders.
This policy explains how ASTARNUMBERPLATES LIMITED (Company No. 16624540) handles your personal data when you order from us or get in touch.
What we collect
We collect the information needed to take and fulfil your order, including:
- Contact and order details, such as your name, email address, delivery address and the details of your order
- For road-legal orders, proof of identity and proof of entitlement documents, as required to make road-legal plates
How we use it
We use your information to communicate with you about your order, to verify your entitlement to a registration where required, and to produce and deliver your plates. We may also use it to respond to your enquiries and to meet our legal obligations.
Lawful basis
We rely on the lawful bases that apply under UK data protection law. For most order information this is performance of a contract with you. For verifying identity and entitlement on road-legal orders, we also rely on compliance with a legal obligation.
Document handling & retention
Identity and entitlement documents are handled carefully and stored securely. We keep personal data and documents only for as long as needed for the purposes described in this policy, including to fulfil your order and to meet our legal and record-keeping obligations, after which they are deleted or otherwise disposed of securely.
Sharing
We share personal data only where needed to fulfil your order, for example with delivery providers, or where we are required to do so to comply with our legal obligations. We do not sell your personal data.
Your rights
Under UK GDPR you have rights over your personal data, including the right to access the data we hold about you, to ask us to correct it, and to ask us to delete it, in each case subject to legal limits and any obligations we must meet. To exercise your rights, please contact us using the details below.
Contact
If you have any questions about this policy or your data, please email us at admin@astarnumberplates.uk or use our contact page.